Guests Paying in advance:

1. A Guest may cancel a Booking and we will refund you if you notify us before midday the day before the date of arrival.
2. If you have a Booking for more than 1 night you may cancel or shorten your booking after the scheduled date of arrival and we will refund you for any remaining nights. We will not pay a refund for any night for which notification is received after midday.
3. We will not give a refund on a sale room rate booking and/or extras purchased with the booking.
4. We will only make refunds to the payment card that you used to make the Booking. We will normally credit refunds to your card within 10 days. We will refund you the money you have paid (including for any extras).